Supply-Chain Security Is More Than A Badge.
CTPAT participation reflects a continuing commitment to identify vulnerabilities, maintain documented controls, and coordinate closely with U.S. Customs and Border Protection.
Discuss CTPAT Support
CTPAT Member Company · Independent Customs Leadership Since 1994
Customs Clarity.
Enterprise Scale.
A CTPAT Member Company bringing eight operating teams, five licensed brokers, dedicated compliance oversight, and around-the-clock support to complex imports across every U.S. port.
CTPAT Member Company
Security Is Built Into Every Entry.
Lisa Ragan Customs Brokerage participates in CBP’s Customs Trade Partnership Against Terrorism—a voluntary public-private program focused on strengthening international supply chains and U.S. border security.
View The Official CBP ProgramCBP identifies potential program benefits that can include:
Reduced Exam PotentialCTPAT partners are considered lower risk and may be less likely to be examined.
Front-Of-Line InspectionsEligible partners may receive priority treatment when an inspection is required.
Dedicated Security GuidancePartners are assigned a CBP Supply Chain Security Specialist.
Business Resumption PriorityThe program can support priority recovery following a major disruption.
Program benefits and eligibility are determined by CBP and may depend on the participating entity and transaction.
01 / The Enterprise
Freight-Neutral. Independently Driven.
Complex Cargo Demands Command Of The Details.
From classification and compliance to partner-government-agency requirements, examinations, release, and delivery coordination, Lisa Ragan keeps high-stakes shipments moving with precision.
What began as a one-woman Atlanta brokerage has grown into a customs enterprise with eight operating teams, five licensed brokers, more than 20 operations personnel, and a dedicated compliance department. The principle remains the same: be available, solve the real problem, and protect the client’s flow of commerce.
Enterprise Capabilities
Built For The Hard Shipments.
Deep customs knowledge paired with the operational reach to manage exceptional cargo, urgent constraints, and demanding regulatory environments.
Entry Filing & PGA Management
File entries with CBP and applicable partner government agencies, supported by document review and pre-filing audit discipline.
- FDA & EPA
- TSCA & DOT
- Fish & Wildlife
Shipment Monitoring & Release
Track ETAs, arrival notices, holds, exams, and agency actions while coordinating cargo release and dispatch.
- ISF Filing
- Exam Support
- Dispatch Coordination
Trade Compliance
Classification, country-of-origin analysis, restricted-party screening, recordkeeping, audit support, protests, and prior disclosures.
- HTS & COO
- Weekly Audits
- Corrective Actions
Complex & Regulated Cargo
Operational support for hazardous materials, chemicals, isotanks, vehicles, military equipment, and other governed shipments.
- Hazmat
- Isotanks
- Special Projects
Fee Outlays & Recordkeeping
Outlay chassis, documentation, demurrage, and detention fees while maintaining customs and shipment records to CBP requirements.
- Fee Outlays
- CBP Retention
- Document Control
Duty & PGA Advisory
Extend the brokerage relationship through duty-mitigation strategy, classification guidance, expedited clearance, and cross-border support.
- Duty Mitigation
- U.S.–Mexico
- U.S.–Canada
Enterprise Operations
A Fully Staffed Model Built For Scale.
Continuity is designed into the brokerage operation through defined ownership, after-hours coverage, escalation paths, and embedded compliance review.
08Operations Teams
05Licensed Customs Brokers
20+Operations Personnel
01Dedicated Compliance Department
24/7Emergency Coverage
Technology & Visibility
Secure Systems Keep Entries, Documents, And Exceptions Moving.
NETCHB and internal server infrastructure support accurate filing, controlled data handling, and fast retrieval.
Compliance newsletters, audit logs, and operational dashboards provide visibility into performance and exceptions.
Automated compliance alerts and document workflows reduce delay and keep teams aligned.
Restricted access, monitored systems, and a locked server environment protect sensitive customs data.
Regulated Cargo Expertise
Governed Shipments Are Core Work—Not An Exception.
Lisa Ragan supports chemical importers and other regulated accounts with the operating discipline required for high-touch cargo.
Complex Freight Across Every Mode.
- Containers
- Isotanks
- Hazardous Cargo
- Vehicles
- Military Equipment
Deep Regulatory Domain Knowledge.
TSCAEPAFDADOTOSHA HazComIATAIMDG49 CFR
Chemical Industry Experience
Built For Chemical Accounts, Government Inquiries, And Post-Entry Correction Support.
Specialized handling for tank containers and related movements, backed by hazardous-materials experience and compliance-led operations.
Compliance OutcomeNo Known Violations Or Penalties In Five Years
- CTPAT Member Company
- NCBFAA Member
- Weekly Audits
- Corrective-Action Procedures
Structured Implementation
A Fast, Controlled Broker Transition.
Defined steps, accountable owners, and continuity planning reduce disruption while preserving compliance and visibility.
- 01
Rapid Onboarding
Kickoff, scope confirmation, and account setup.
- 02
SOP Development
Customer-specific procedures and escalation paths.
- 03
Broker Transition
Document migration, power-of-attorney transfer, and timeline control.
- 04
Training Support
Compliance-led training for internal teams.
- 05
Data Migration
Secure transfer of records and historical files.
- 06
Risk Mitigation
Continuity planning, after-hours support, and controls.
- 07
Communication Procedures
Clear owners, triggers, and implementation updates.
Trade Recovery & Planning
Two Powerful Paths Forward.
Move from tariff uncertainty to an informed next step—with tools for potential recovery financing and duty scenario planning.
01
Explore Refund Financing
02
Open Tariff Calculator
Working Capital
Finance Tariff Refunds
Explore options to convert an eligible expected tariff refund into immediate cash rather than waiting through a prolonged recovery timeline.
Duty Intelligence
Tariff Calculator
Model potential duty exposure with a tariff simulator designed for itemized, date-aware scenarios and shareable calculations.
These tools are provided through separate services and may have their own eligibility requirements, terms, data sources, and limitations. Calculator results are estimates and are not binding customs determinations.
Tariff Intelligence
The Headlines Moving Global Trade.
Current tariff, refund, court, business, and consumer developments—syndicated from Tariff News and refreshed throughout the day.
ICE Tried to Stop Man Before Fatal Michigan Car Crash, Police Say
A driver crashed into a tree and died in Michigan after Immigration and Customs Enforcement agents tried to stop him, Grand Rapids police said Tuesday.
Via The Hill
Read Original Source
Senate Democrats Press Trump Administration on Consumer Refunds After Tariff Ruling
A group of Senate Democrats, joined by independent Sen. Bernie Sanders (Vt.), are pressing U.S. Trade Representative Jamieson Greer over tariffs refunds following a Supreme Court decision earlier this year that ruled certain Trump administration tariffs were illegal. The letter, signed by Sens....
Via The Hill
Read Original Source
Tobacco Excise Directive: Trade-Offs for the Harmonization Vision
The European Union’s revised Tobacco Excise Directive (TED) is the latest proposal from Brussels that raises questions about the role that the EU plays in relation to the Member States.
Via Tax Foundation
Read Original Source
Peter Navarro Calls on Cabinet Secretaries, Officials to Boycott Fox
Top trade adviser Peter Navarro on Wednesday called on cabinet officials and supporters of President Trump to boycott appearing on Fox News over the network’s decision to voice support for three news outlets the president banned from the White House last week. In a string of social media posts,...
Via The Hill
Read Original Source
Majority of Americans, Canadians Agree Trump’s Tariffs Were Wrong: Poll
A majority of U.S. and Canadian adults in a new survey released Wednesday said they disagreed with President Trump’s decision to hike tariffs on goods imported by Canada. The Politico/Public First poll found that 83 percent of Canadians and 56 percent of Americans believe the increased import taxes...
Via The Hill
Read Original Source
ICE Leaves US Citizen Injured on Ground in Mistaken Identity Incident
Immigration and Customs Enforcement (ICE) left a U.S. citizen from Evanston, Ill., injured on the ground after he was detained in an incident of mistaken identity on Sunday, according to local police. A Department of Homeland Security (DHS) spokesperson told The Hill on Wednesday that during an...
Via The Hill
Read Original Source
Operational Reach
Every U.S. Port. Major Markets Worldwide.
Enterprise importers do not need more handoffs. They need a broker who understands the entry, the agencies, the cargo, and the urgency.
North AmericaEuropeMiddle EastAsiaIndian SubcontinentAfricaCentral & South AmericaAustralia & Oceania
NationwideCustoms
CoverageGlobal Experience
CoverageGlobal Experience
Published Client Perspective
Trusted When Performance Matters.
Lisa Ragan’s preparation, monitoring, and delivery coordination helped support another record fiscal year.
The brokerage’s service, expertise, and willingness to go beyond expectations helped expand services to end customers.
Years of reliable help—including urgent off-hours support—made complex logistics work significantly easier.
Testimonials are condensed from statements published on the previous Lisa Ragan website.
Client Resources
Move The Paperwork Forward.
Core onboarding and compliance documents are available here without searching through an old website.
Bring Us The Complicated Shipment.
Let’s Clear The Path.
Tell the team what is moving, where it is entering, and what makes it difficult. Lisa Ragan will help identify the right next step.
Common Questions
Know Before You Move.
What Is CTPAT?
The Customs Trade Partnership Against Terrorism is a voluntary public-private partnership led by U.S. Customs and Border Protection. Participating companies work with CBP to identify supply-chain security gaps and implement security measures and best practices.
Is Lisa Ragan A CTPAT Member Company?
Yes. Lisa Ragan Customs Brokerage is a CTPAT Member Company, reflecting an operating commitment to supply-chain security, documented controls, and close coordination with U.S. Customs and Border Protection.
Which Ports Does Lisa Ragan Customs Brokerage Serve?
Lisa Ragan Customs Brokerage serves importers and exporters through all U.S. ports and Canadian commercial ports, with experience across major global markets.
Can Lisa Ragan Handle Complex Or Regulated Cargo?
Yes. The brokerage has experience with containers, isotanks, hazardous cargo, vehicles, military equipment, and chemical imports across regulatory domains that include TSCA, EPA, FDA, DOT, OSHA HazCom, IATA, and IMDG.
How Is A New Brokerage Relationship Implemented?
Lisa Ragan uses a controlled transition process that covers rapid onboarding, customer-specific procedures, broker transition, training, secure data migration, risk mitigation, and defined communication procedures.
What Operational Coverage Does The Brokerage Provide?
The operating model includes eight operations teams, five licensed customs brokers, more than 20 operations personnel, a dedicated compliance department, and around-the-clock emergency support.
What Is The Finance Tariff Refunds Service?
The linked financing service offers eligible businesses a way to explore converting an expected tariff refund into immediate working capital. Eligibility, underwriting, pricing, and terms are determined by the service provider.
What Does The Tariff Calculator Do?
Tariff Monster is a separate tariff simulation tool that helps customs professionals model potential duties, exclusions, and date-aware tariff scenarios. Its results should be reviewed in context before commercial decisions are made.
How Do New Importers Get Started?
Download the New Importer Packet from the client resources section, then contact the brokerage so the team can review the company, bond, power-of-attorney, commodity, and entry requirements.